The aim of this approach is to provide even more targeted support to network partners and their clients in connection with both incoming and outgoing international cases. The International Employee Benefits Desk acts as a central point of contact and ensures that requests, introductions and follow-up are handled consistently and efficiently, in close collaboration with our local Benelux teams.
In this way, we combine the strength of central coordination with the trusted local service on which clients already rely.
The role of the International Employee Benefits Desk is to coordinate international EB requests and communication with international network partners. At the same time, the local Benelux teams remain responsible for local service provision, substantive expertise and client relations.
This centralised approach makes it possible to determine priorities more clearly, monitor progress on current cases more effectively and make adjustments more quickly when necessary. Rather than creating a parallel circuit, the desk thus strengthens collaboration between international partners and local teams.
All international employee benefits communication takes place via one central email address:
VanbredaEmployeeBenefitsBenelux@vanbreda.com
This address can be used to ask international EB questions, introduce new international clients or cases and coordinate incoming or outgoing EB flows.
From this central inbox, further follow-up takes place in conjunction with the relevant local experts and international partners. Clear agreements on ownership, backup and daily follow-up ensure continuity and quality.
The creation of the International Employee Benefits Desk reflects our wider ambition to further professionalise our international EB services. By centralising international communication and aligning follow-up processes more effectively, we can offer clients and partners greater transparency, efficiency and added value.
We are convinced that this initiative will have a positive impact on our international service provision and promote lasting relationships with satisfied clients and partners.
