Back to overview
November 7, 2023
Press

Doktr and Vanbreda Risk & Benefits together make healthcare more accessible for companies and their employees

Vanbreda Risk & Benefits enters into a partnership with Doktr, the digital healthcare service provider. With an innovative and locally embedded range of services, they want to help Belgian companies provide easily accessible and quality care to their employees. The shared vision of hybrid care and cover for video consultations with general practitioners will strengthen Vanbreda Risk & Benefits’ already extensive healthcare offering.

MGOF04697

New challenges in well-being and HR policy

Unfortunately, the accessibility of primary healthcare is under severe pressure. For example, 75% of Belgian general practitioners have entirely or partly ceased to take on new patients. Waiting times of up to two weeks are no exception, even for regular patients. The new legislation allowing the recovery of sick days during vacation as of 1 January 2024 presents another fresh challenge.

Due to the growing problem of absenteeism and talent attraction and retention, a strong well-being offering and policy is therefore rightly a major priority for Belgian HR managers today. Hospitalisation insurance and, to a growing extent, outpatient care insurance have become widespread, contributing to affordable healthcare and a distinctive benefits package.

Evelyne Lauwers, Health expert at Vanbreda Risk & Benefits: “Awareness of the value of well-being is growing in the workplace. We can only applaud this evolution because good health is our greatest wealth. Together with Doktr, Vanbreda Risk & Benefits wants to help lower the barrier to quality health care. We firmly believe that video consultations with licensed general practitioners will be a valuable addition to our group health insurance plans.”

Employee well-being central with hybrid care via Doktr

To support employers in these challenges, Vanbreda Risk & Benefits is launching its new remote consultation cover in partnership with Doktr on 1 January 2024. This gives the insured access to video consultations without the need for paperwork and down payments thanks to the third-party payer system. Vanbreda Risk & Benefits’ own employees, who are themselves convinced of the benefits, will be the first to be able to opt for this innovative service. Businesses that have purchased group health insurance with Vanbreda Risk & Benefits may also choose to opt in.

Jan Van Wijnendaele, managing director of Doktr: “Healthy employees and a strong positioning on well-being are vital for companies. We are therefore pleased to partner with Vanbreda Risk & Benefits to increase accessibility to care for local businesses and their employees. Doktr can play an important role in this by offering patients a user-friendly and secure way to remotely consult licensed Belgian healthcare providers, and allowing companies to offer their employees access to hybrid care without administrative hassle.”

Already more than 100,000 registered users

With Doktr’s user-friendly and secure app, employees can easily consult a licensed Belgian GP by video consultation. Since its launch, the app has already clocked up more than 100,000 registered users. The ease of use and ready availability of physicians is reflected in a high patient satisfaction rate of as much as 93%.

The new cover for video consultations will allow employees easier access to primary care. This provides them with better and quicker guidance in their health choices and prevents absenteeism for physical travel to medical appointments. They also get access to seasonal advice and tips in the form of medically verified advice pages, blogs and informative newsletters.

Related posts

Cyber resized

One new cyber incident at Belgian businesses every week

Press
13.03.2025

Cyber attacks are hitting Belgian businesses harder than ever: Vanbreda Risk & Benefits, the country’s largest insurance broker, recorded one new cyber incident every week last year. That represents an increase of 64% on 2023. Although three-quarters of these incidents cost no more than 20,000 euros, 4% of businesses lost more than 1 million euros. Despite this, many businesses in Belgium continue to underestimate the risks. The new European legislation* designed to boost businesses’ resilience to cyber attacks should change this situation in 2025.

Read more
Read more about One new cyber incident at Belgian businesses every week
U7353792727 Photorealistic image man in a grocery store selecti 0bbae275 2430 447a 8c39 1bc41fcc7b45

Sustainability in the food chain: how should your business respond to new risks associated with your green ambitions?

Nutrition
10.03.2025

Calls for sustainability in the food industry are louder than ever. Consumers are showing a growing preference for food that is produced and packaged responsibly. But that’s not all, because the new European Packaging and Packaging Waste Regulation is also increasing the pressure on businesses. What exactly does this new legislation involve? What sustainability efforts is your company making and how can you stay properly protected in the future?

Read more
Read more about Sustainability in the food chain: how should your business respond to new risks associated with your green ambitions?
MINF12686

What are the current trends in Employee benefits?

People
08.12.2024

In a world that’s constantly changing, it’s essential to look ahead and make strategic choices. You can then position your company in the job market as a future-proof employer and offer your employees an attractive Employee Benefits package. Here are eight key trends and insights you definitely don’t want to overlook.

Read more
Read more about What are the current trends in Employee benefits?
XLGF01948

Seeing a GP: Doktr gives your employees immediate access to medical advice

Healthcare
26.06.2024

More and more employers are developing a health policy that takes account of employees’ needs in terms of physical and mental health and well-being. This positive development makes health care more accessible – and that’s good news, because the Belgian health care system is facing a significant challenge: a shortage of available general practitioners. Through our partnership with Doktr, your employees can always turn to a licensed general practitioner for a teleconsultation. Accessible and inexpensive.

Read more
Read more about Seeing a GP: Doktr gives your employees immediate access to medical advice